Support

We stay with your team after launch

From onboarding to daily operations, we make sure your school runs smoothly without disruption.

What you get

  • 24/7 monitoring and issue response
  • Dedicated onboarding specialist
  • Training resources and help center

Support channels

Reach us in the way that fits your workflow.

Email support

support@skultem.com

Live chat

Talk to a specialist during business hours

Help center

Guides, tutorials, and troubleshooting

How It Works

A structured rollout from day one

Move from setup to live reporting in four clear steps — without confusion or scattered tools.

01
Setup

Create the academic year and term structure

Set up the school year, define terms, classes, and the academic framework that will organize assessment, attendance, and reporting.

Outcome

The school starts from a controlled academic structure instead of disconnected records.

02
Assignment

Assign students, teachers, and class ownership

Register staff and students, connect subject teachers and class teachers, and apply role-based access for each user type.

Outcome

Every stakeholder gets the right responsibilities and visibility from the start.

03
Operations

Capture grades, attendance, fees, and behaviour

Record daily school activity through one workflow for assessments, attendance, payment collection, conduct, and remarks.

Outcome

Schools stop juggling spreadsheets, registers, and separate fee records.

04
Reporting

Publish reports and parent updates

Generate report cards, ranking reports, attendance summaries, financial records, and alerts for families with historical data preserved.

Outcome

School leaders and parents get clearer visibility without manual follow-up.

FAQs

Quick answers before you get started.

How fast can we go live?

Most schools launch within a few weeks depending on readiness.

Do you train staff?

Yes — live sessions plus on-demand resources.

Can we request custom reports?

Yes. We help tailor reporting to your needs.

How do we contact support?

Email, live chat, or ticket system.

Get started today

Transform your school with Skultem

Simplify administration, improve academic tracking, and strengthen communication between educators and parents.

Secure platform Fast onboarding Built for every role